Terms of service

Overview

This website is operated by Mewen. Throughout the site, the terms “we”, “us” and “our” ''your'' refer to Mewen. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including all policies referenced herein.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. once the order is placed you already will be agreed to all our terms of services.

1. Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the website under supervision of a parent/guardian.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not transmit viruses, malware, or harmful code.
  • You will not misuse our website, payment systems, or services.

Violation of any terms may result in immediate termination of service.

2. Product Information

We try our best to display product details, colors, specifications, and images accurately. However:

  • Actual product color/design may slightly vary due to screen settings or manufacturing changes.
  • Product packaging may differ from images shown.
  • We reserve the right to modify or discontinue products without notice.

3. Pricing & Payments

  • All prices are listed in INR unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice.
  • Orders may be cancelled if pricing errors, technical issues, or fraudulent activities are detected.
  • We reserve the right to refuse or cancel any order at our sole discretion.

4. Shipping & Delivery

  • Delivery timelines are estimated and not guaranteed.
  • Delays caused by courier partners, weather, natural disasters, strikes, government restrictions, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.
  • We are not liable for failed deliveries due to incorrect address/contact details.

5. No Return, No Refund Policy

All purchases made through our website are final.

We do not provide:

  • Returns
  • Refunds
  • Exchanges
  • Cancellations after shipment

Exceptions, if any, shall be solely at our discretion.

For damaged or wrong item claims, customers must provide a complete unboxing video recorded from start to finish without cuts or edits within 24 hours of delivery.

6. Limitation of Liability

To the maximum extent permitted by law:

  • [Your Store Name] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
  • Our total liability shall never exceed the amount paid by the customer for the product/order.
  • We are not responsible for allergic reactions, misuse of products, improper handling, or damages resulting from third-party courier services.

7. User Conduct

Users agree not to:

  • Post false, misleading, abusive, or defamatory content.
  • Attempt fraud, chargeback abuse, or fake delivery claims.
  • Interfere with website security or operations.

We reserve the right to block users, cancel orders, or take legal action where necessary.

8. Intellectual Property

All content on this website including logos, text, images, videos, graphics, and branding belongs to [Your Store Name] and may not be copied, reproduced, or used without written permission.

9. Privacy

By using our website, you agree to our Privacy Policy regarding collection and use of customer information.

10. Force Majeure

We shall not be held responsible for delays, failures, or losses caused by events beyond our reasonable control including natural disasters, internet outages, war, strikes, pandemics, government actions, or courier disruptions.

11. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of such changes.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].

13. Contact Information

For any questions regarding these Terms, contact us:

Mewen
Email: Mewenindia.co@gmail.com
Phone: +91 87765 34788
Address: https://maps.app.goo.gl/FSnTik5je1ne56Jb7

Last Updated: May 2026